Heuristic Evaluation Report

Also Called, Expert Review, Usability Inspection Report

Heuristic Evaluation Report is an expert review that identifies usability problems in a user interface design, following recognized usability principles, or “heuristics.

A Heuristic Evaluation Report is a structured document that results from a heuristic evaluation — a usability inspection method for computer software that helps to identify usability problems in the user interface (UI). It involves a small set of evaluators examining the interface and judging its compliance with recognized usability principles (the “heuristics”). These principles are often derived from Jakob Nielsen’s 10 general principles for interaction design, which are considered industry standards.

The report typically includes an introduction to the evaluated product, a summary of the methodology used for the evaluation, detailed findings for each heuristic, and recommendations for improvement. It may also prioritize issues based on their severity and potential impact on user experience.

What stage of the design process are you at?

Research

Who would you like to engage in the design process?

Experts, Stakeholders

What aspects of the service are you working on?

System, Experience

What types of representation you'd like to use?

Text

Use it to

  1. Identify usability problems before the product is released to the market.
  2. Improve the overall user experience by addressing issues that violate usability principles.
  3. Provide actionable feedback to design and development teams.
  4. Educate team members about good design practices and the importance of usability.
  5. Benchmark against competitors or previous versions of a product.

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